Free Phlebotomy practice · Updated October 2026

Phlebotomy venipuncture complications and troubleshooting practice questions, with every answer explained

Routine Blood Collections is 28 of the 100 scored items on the NHA CPT exam. Answer 10 exam style questions on venipuncture complications and troubleshooting and see exactly which concepts would cost you points on test day.

✓ 10 questions✓ Every answer explained✓ No sign up
Start the 10 questions →
Where the NHA CPT points are100 scored items
Routine Blood Collections
28
Safety and Compliance
26
Patient Preparation
20
Processing
14
Special Collections
12
Source: NHA CPT test plan (2025)You are here ↑
Score 0/0
Q1Troubleshooting

Bright red blood pulses rapidly into the tube. What is the most likely cause?

What these venipuncture complications and troubleshooting questions test

These questions cover troubleshooting, syringe draws, needle selection, complications and syncope. Each one shows the correct answer and why every other option is wrong, so a miss tells you exactly what to review before the NHA CPT.

TroubleshootingSyringe drawsNeedle selectionComplicationsSyncopeSpecial casesAttemptsPreanalytical errorsTube filling

All 10 questions with answers explained

Prefer to read first? Every question from the practice set above, with the correct answer and why each wrong option is wrong.

Q1Bright red blood pulses rapidly into the tube. What is the most likely cause?
  1. The needle entered an artery
  2. The patient is anemic
  3. The tourniquet is too loose
  4. The tube is expired

Answer: A. Pulsing, bright red blood indicates arterial puncture. The needle is removed, firm pressure is held for at least 5 minutes, and the event is reported and the specimen labeled per policy.

Why not B: Anemia does not cause pulsing flow.

Why not C: A loose tourniquet does not cause arterial flow.

Why not D: Expired tubes fill poorly, they do not pulse.

Exam tactic: Pulsing bright red: artery, pressure 5+ minutes.

Q2When using a syringe for a difficult draw, how should the plunger be pulled?
  1. Slowly and steadily
  2. In short hard jerks
  3. Not at all, it fills by itself
  4. As fast as possible

Answer: A. A slow, steady pull prevents vein collapse and hemolysis. Pulling too hard collapses small veins and damages cells.

Why not B: Jerking damages cells and moves the needle.

Why not C: Syringes need gentle manual suction.

Why not D: Fast pulling collapses veins and hemolyzes cells.

Exam tactic: Syringe: slow and steady.

Q3Which needle gauge is most commonly used for routine adult venipuncture with evacuated tubes?
  1. 30 gauge
  2. 27 gauge
  3. 16 gauge
  4. 21 gauge

Answer: D. A 21 gauge needle is the standard for most adult venipunctures. 16 gauge is used for blood donation, and very fine gauges hemolyze samples.

Why not A: 30 gauge is for insulin injections.

Why not B: 27 gauge is too fine for tube collection.

Why not C: 16 gauge is for donor collection.

Exam tactic: Routine adult: 21 gauge.

Q4During a draw, the patient reports a sharp, electric pain shooting down the arm. What should the phlebotomist do?
  1. Ask the patient to hold still and finish the tube
  2. Reposition the needle deeper
  3. Release the tourniquet and remove the needle immediately
  4. Apply a cold pack while the needle remains

Answer: C. Shooting or electric pain suggests nerve contact. The tourniquet is released and the needle removed at once, then pressure is applied and the event documented and reported.

Why not A: Continuing risks permanent nerve injury.

Why not B: Probing deeper increases the risk of nerve damage.

Why not D: The needle must come out first, the cold pack is not the response.

Exam tactic: Electric pain: needle out now.

Q5What are early warning signs that a patient may faint?
  1. A fast, strong hand grip
  2. Pale, sweaty, lightheaded
  3. Sneezing several times
  4. Rosy cheeks and laughing

Answer: B. Pallor, sweating, lightheadedness, nausea and a faint feeling are warning signs of vasovagal syncope.

Why not A: A strong grip is not a warning sign.

Why not C: Sneezing is unrelated.

Why not D: These do not signal fainting.

Exam tactic: Pale, sweaty, woozy: act now.

Q6A patient has an IV in the right forearm and a mastectomy on the left side. What should the phlebotomist do?
  1. Consult the nurse or provider before drawing
  2. Draw above the IV
  3. Draw from the mastectomy side without asking
  4. Draw from the IV line directly

Answer: A. When both arms are restricted, the phlebotomist consults the nurse or provider for an approved site and follows facility policy.

Why not B: Drawing above an IV contaminates the specimen.

Why not C: The mastectomy side needs provider approval.

Why not D: Line draws are done by trained staff per protocol, not ad hoc.

Exam tactic: Both arms restricted: ask first.

Q7A phlebotomist has missed the vein twice on the same patient. What is the usual next step?
  1. Try a third time in the hand
  2. Ask another qualified phlebotomist to attempt the draw
  3. Collect from the ankle without approval
  4. Send the patient home without notifying anyone

Answer: B. Most facility policies allow two attempts by one phlebotomist. After that, another qualified person attempts or the provider or supervisor is notified.

Why not A: Repeated attempts by the same person go against common policy and stress the patient.

Why not C: Leg and foot sites usually require provider approval.

Why not D: The ordering provider or nurse must be informed when a specimen cannot be collected.

Exam tactic: Two strikes, hand it off.

Q8A tourniquet was left on for several minutes. Which result is most likely falsely increased?
  1. Total protein
  2. Blood alcohol
  3. Urine glucose
  4. Blood type

Answer: A. Prolonged tourniquet time causes hemoconcentration. Plasma water shifts into the tissue, which falsely raises large molecules and cell-based values such as total protein.

Why not B: Ethanol is a small molecule spread through total body water, so a short shift of plasma water into tissue barely changes its concentration.

Why not C: Urine testing is not affected by a tourniquet.

Why not D: ABO and Rh typing are not changed by tourniquet time.

Exam tactic: Long tourniquet: proteins rise.

Q9A lavender EDTA tube is only one-third full. How can this affect the CBC?
  1. Falsely high platelet count from clumping
  2. No effect, EDTA tubes can be filled to any level
  3. The specimen clots completely
  4. Excess EDTA shrinks red cells and can lower the hematocrit

Answer: D. Underfilling gives too much EDTA for the blood volume. Excess EDTA shrinks red cells, which can falsely lower the hematocrit and affect other indices.

Why not A: Short draws are not a classic cause of falsely high platelets.

Why not B: Fill volume matters because the additive amount is fixed for a full draw.

Why not C: Excess anticoagulant does not cause clotting.

Exam tactic: Short lavender: too much EDTA, cells shrink.

Q10Blood flow stops and the vein has collapsed. What should be done?
  1. Push the needle in deeper
  2. Loosen and reapply tourniquet, or move
  3. Have the patient hold their breath and pump the fist hard
  4. Pull back on the tube firmly

Answer: B. A collapsed vein may refill if the tourniquet is loosened and reapplied briefly. If not, the needle is removed and another site is used, possibly with less vacuum.

Why not A: Pushing deeper risks passing through the vein.

Why not C: Breath holding or fist pumping does not reopen a collapsed vein, and pumping alters results.

Why not D: Pulling the tube does not reopen the vein.

Exam tactic: Collapsed vein: loosen, retighten, or move.

Check every NHA CPT area, not just this one

The free 20 question diagnostic covers all 5 areas of the NHA CPT outline and shows the 3 fixes worth the most points.

Take the free diagnostic

Practice another Phlebotomy topic

See all 22 Phlebotomy practice topics →

More about the NHA CPT

PassPulse is an independent exam preparation tool. We are not affiliated with, endorsed by, or sponsored by the National Healthcareer Association (NHA), the American Society for Clinical Pathology (ASCP), the National Center for Competency Testing (NCCT) or American Medical Technologists (AMT). Exam, credential and product names mentioned on this page are trademarks of their respective owners and are used only to identify the exams described.

These practice questions are written by PassPulse to reflect the published exam content outline. They are not actual exam questions. Questions, answers and explanations may contain errors or be out of date, and they are for exam study only, not for clinical or professional practice: always check facts against the certifying body's official materials, current standards and your employer's policies. Scores and projections on this page are estimates based on a small number of questions and do not predict your result on the real exam. Area weights come from the official outline as of the date shown; always confirm current exam details with the certifying body.
Preparing for the NHA CPT?Test yourself free
Take the test