Free PTCB practice · Updated October 2026

PTCB look-alike sound-alike drugs and Tall Man lettering practice questions, with every answer explained

Patient Safety and Quality Assurance is 23.75% of the scored PTCE (the PTCB exam). Answer 10 exam style questions on look-alike sound-alike drugs and Tall Man lettering and see exactly which concepts would cost you points on test day.

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Where the PTCE points areshare of 80 scored items
Medications
35%
Patient Safety and Quality Assurance
23.75%
Order Entry and Processing
22.5%
Federal Requirements
18.75%
Source: PTCE content outline, effective Jan 6, 2026You are here ↑
Score 0/0
Q1Tall Man lettering

A technician is updating shelf labels for sulfonylureas. On the FDA and ISMP Tall Man lists, which drug is paired with glipiZIDE?

What these look-alike sound-alike drugs and tall man lettering questions test

These questions cover tall Man lettering, look-alike/sound-alike medications, LASA storage strategies, LASA prevention strategies and look-alike packaging. Each one shows the correct answer and why every other option is wrong, so a miss tells you exactly what to review before the PTCE.

Tall Man letteringLook-alike/sound-alike medicationsLASA storage strategiesLASA prevention strategiesLook-alike packagingPatient identificationData entry errors

All 10 questions with answers explained

Prefer to read first? Every question from the practice set above, with the correct answer and why each wrong option is wrong.

Q1A technician is updating shelf labels for sulfonylureas. On the FDA and ISMP Tall Man lists, which drug is paired with glipiZIDE?
  1. glyBURIDE
  2. pioglitazone
  3. repaglinide
  4. glucagon

Answer: A. The FDA and ISMP Tall Man lists pair glipiZIDE with glyBURIDE. Both are sulfonylureas that share the "gl" start and similar length, and the capitals sit on the letters that differ.

Why not B: Pioglitazone is a thiazolidinedione. It is not the Tall Man partner of glipizide.

Why not C: Repaglinide is a meglitinide and is not paired with glipizide on the Tall Man lists.

Why not D: Glucagon treats severe hypoglycemia. It is not the listed Tall Man partner of glipizide.

Exam tactic: Classic FDA pairs: glipiZIDE/glyBURIDE, buPROPion/busPIRone, hydrALAZINE/hydrOXYzine, predniSONE/prednisoLONE.

Q2A prescription is written for hydroCODONE/acetaminophen 5 mg/325 mg. The technician selects oxyCODONE/acetaminophen 5 mg/325 mg. Which statement is accurate?
  1. It is acceptable because both products are Schedule II
  2. It is acceptable because the acetaminophen content is the same
  3. It is a wrong-strength error, not a wrong-drug error
  4. It is a wrong-drug error even though the strengths are identical

Answer: D. Hydrocodone and oxycodone are different opioids. Matching numbers (5/325) do not make the products interchangeable. hydroCODONE/oxyCODONE is an ISMP Tall Man pair.

Why not A: Being in the same schedule does not make two different drugs interchangeable.

Why not B: The opioid component is different, so the product is wrong regardless of the acetaminophen.

Why not C: The opioid itself is different, which makes this a wrong-drug error.

Exam tactic: Same numbers, different opioid = wrong drug.

Q3In the pharmacy refrigerator, NovoLog and Novolin vials sit side by side in one shared bin. What is the best change to reduce selection errors?
  1. Separate bins with Tall Man shelf labels and alerts
  2. Keep them together so the pharmacist can compare both at final check
  3. Arrange the vials in strict alphabetical order within the same bin
  4. Remove the outer cartons so the vial labels are easier to read

Answer: A. Physically separating look-alike products and labeling the locations with Tall Man lettering and alert stickers are recommended strategies for look-alike/sound-alike insulins such as NovoLOG and NovoLIN.

Why not B: Keeping look-alike products in one bin increases the chance of grabbing the wrong one. The goal is to prevent the error, not catch it later.

Why not C: Alphabetical order puts look-alike names right next to each other, which is the exact problem.

Why not D: Removing cartons discards identifying information and does not separate the products.

Exam tactic: For LASA stock: separate, label (Tall Man), alert, then scan.

Q4Which prescriber practice most helps the pharmacy catch a look-alike/sound-alike name error before dispensing?
  1. Writing the drug name using common abbreviations
  2. Writing only the brand name and omitting the generic
  3. Including the indication or purpose on the prescription
  4. Leaving off the strength so the pharmacy can choose

Answer: C. When the indication is written on the prescription, staff can confirm that the selected drug fits the purpose. A drug that does not match the indication signals a possible name mix-up.

Why not A: Drug name abbreviations are error-prone and increase confusion.

Why not B: Listing only one name removes a cross-check. Using both brand and generic names helps more.

Why not D: Omitting the strength creates a new error risk and an incomplete prescription.

Exam tactic: Indication on the Rx = built-in LASA double check.

Q5Two strengths of the same generic drug from one manufacturer have nearly identical labels, with only the strength printed in a different color. What is the best way to reduce selection errors?
  1. Keep them side by side so the strengths can be compared
  2. Store them apart and add shelf alerts that highlight the strength
  3. Rely on the label color difference to tell them apart
  4. Combine both strengths in one bin labeled with the drug name

Answer: B. Look-alike packaging is managed by separating the products, using alert stickers or shelf tags that call out the strength, and scanning the barcode at filling. Separation removes the chance of grabbing the neighbor.

Why not A: Side-by-side storage of look-alike packages is a classic setup for selection errors.

Why not C: Color alone is an unreliable cue. Staff can miss it, especially under time pressure.

Why not D: Mixing strengths in one bin makes a wrong-strength error more likely.

Exam tactic: Look-alike package = separate + alert + scan.

Q6A patient calls asking for a refill of "clonidine." The profile shows active prescriptions for both clonidine and clonazepam. What is the best way to make sure the right medication is refilled?
  1. Refill both prescriptions so the patient has whichever was meant
  2. Refill the one that was filled most recently
  3. Refill clonidine because that is the name the patient said
  4. Confirm the Rx number, strength, and purpose

Answer: D. Using the prescription number and confirming the drug, strength, and what the patient takes it for removes the ambiguity of a sound-alike name given over the phone.

Why not A: Filling a medication the patient did not request creates an unnecessary risk and possible duplication.

Why not B: The most recent fill is not proof of what the patient is asking for.

Why not C: Clonidine and clonazepam sound alike, and patients often mispronounce names. Confirm before filling.

Exam tactic: Sound-alike name by phone? Use the Rx number plus strength and purpose.

Q7During data entry, a technician types "hyd" and the software shows a drop-down list including hydrALAZINE, hydrOXYzine, and hydroCODONE products. What practice best prevents a wrong selection?
  1. Select the first matching name at the top of the list
  2. Type only two letters so more choices are visible
  3. Compare full name, strength, and form with the Rx
  4. Choose the drug the patient filled most recently

Answer: C. Wrong selection from a drop-down list is a common data entry error with look-alike names. The technician should read the full drug name, strength, and dosage form on screen and compare them with the prescription before accepting.

Why not A: The first entry in a drop-down list is often a look-alike. Picking by position is a known source of wrong-drug errors.

Why not B: Fewer letters bring up more look-alike choices and increase the risk of a wrong selection.

Why not D: Past fills do not prove what the new prescription is for and can hide a change in therapy.

Exam tactic: Drop-down lists breed LASA errors. Read the entire line before you click.

Q8A prescription is for Humalog KwikPen. The technician pulls Humulin R from the refrigerator because the boxes look similar and both are insulin made by the same company. Why is this a dispensing error?
  1. Humulin R is a long-acting insulin that is only given once daily
  2. Humalog is lispro (rapid); Humulin R is regular insulin
  3. Humalog is an oral product, so a pen cannot be substituted for it
  4. It is not an error because both products are U-100 human insulin

Answer: B. Humalog contains insulin lispro, a rapid-acting analog. Humulin R contains regular human insulin, which has a slower onset and longer duration. HumaLOG/HumuLIN is an ISMP Tall Man pair because this mix-up changes how and when the insulin acts.

Why not A: Humulin R is short-acting regular insulin, not a long-acting basal insulin.

Why not C: Humalog is an injectable insulin, not an oral product.

Why not D: Matching concentration does not make them interchangeable. Humalog is an analog (lispro), and the two products act on different timelines.

Exam tactic: Brand names that differ by a syllable (HumaLOG/HumuLIN, NovoLOG/NovoLIN) are different insulins. Never treat them as equivalent.

Q9After a near miss in which hydrOXYzine was selected for a hydrALAZINE prescription, the pharmacy wants an automated check that compares the product in hand to the prescription. Which strategy does that?
  1. Retraining staff to read labels more slowly
  2. Scanning the stock bottle barcode against the prescription
  3. Moving both drugs next to each other for easy comparison
  4. Asking the patient to read the label at pickup

Answer: B. Barcode scanning verifies that the NDC of the product selected matches the product entered on the prescription. It catches wrong-drug and wrong-strength selections automatically, which is stronger than relying on human attention alone.

Why not A: Education is useful but relies on human memory and attention. It is not an automated check.

Why not C: Placing look-alike drugs side by side increases selection errors.

Why not D: Patient involvement helps, but it is not automated and happens after the fill.

Exam tactic: "Automated" or "system" check in a stem usually points to barcode scanning.

Q10A prescription for traZODone 50 mg at bedtime for sleep is being filled. Which drug on the ISMP Tall Man list is the one most often confused with it?
  1. traMADol
  2. tiZANidine
  3. topiramate
  4. temazepam

Answer: A. traMADol (an opioid analgesic) and traZODone (an antidepressant often used for sleep) are an ISMP Tall Man pair. A mix-up gives the patient an opioid instead of the intended drug.

Why not B: tiZANidine is on the Tall Man list, but its partner is tiaGABine, not trazodone.

Why not C: Topiramate is an anticonvulsant and is not the listed look-alike partner of trazodone.

Why not D: Temazepam is a benzodiazepine hypnotic. It is used for sleep but is not the listed Tall Man partner of trazodone.

Exam tactic: traZODone = antidepressant/sleep. traMADol = opioid. Same "tra" start, very different drugs.

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PassPulse is an independent exam preparation tool. We are not affiliated with, endorsed by, or sponsored by the Pharmacy Technician Certification Board (PTCB) or the National Healthcareer Association (NHA). Exam, credential and product names mentioned on this page are trademarks of their respective owners and are used only to identify the exams described.

These practice questions are written by PassPulse to reflect the published exam content outline. They are not actual exam questions. Questions, answers and explanations may contain errors or be out of date, and they are for exam study only, not for clinical or professional practice: always check facts against the certifying body's official materials, current standards and your employer's policies. Scores and projections on this page are estimates based on a small number of questions and do not predict your result on the real exam. Area weights come from the official outline as of the date shown; always confirm current exam details with the certifying body.
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