Privacy Policy
Last updated: June 2026
This Privacy Policy is reviewed and updated regularly. Any changes will be posted on this page with an updated "Last updated" date.
PassPulse ("we," "us," "our") is operated from the United States. This Privacy Policy explains how we collect, use, and protect information when you use PassPulse.
1. Information We Collect
1.1 Account Information
When you register, we collect your email address, full name, and (optionally) your target exam date and study preferences.
1.2 Usage and Performance Data
We collect data about your study activity, including questions answered, answer selections, time spent, session history, and performance scores. This data powers your Readiness Score, adaptive recommendations, and progress analytics.
1.3 Payment Information
Payments are processed by Stripe, Inc. We do not store your full card number, CVV, or payment credentials. Stripe may retain payment data pursuant to their own privacy policy. We store only your Stripe customer ID and subscription status.
1.4 AI Tutor Conversations
Messages you send to the AI Tutor are transmitted to our third-party AI provider (Google Gemini) to generate responses. We may retain conversation history to provide continuity within your session. We do not sell conversation data.
1.5 Technical Data
We automatically collect IP address, browser type, device type, and usage logs for security and operational purposes.
2. How We Use Your Information
We use your information to:
- Provide and improve the Service
- Personalize your study experience and adaptive recommendations
- Process subscription payments and send billing notifications
- Send transactional emails (welcome, receipts, billing reminders)
- Respond to support requests
- Monitor for fraud and security threats
- Comply with legal obligations
We do not sell your personal data to third parties.
3. Service Providers
We share data only with trusted service providers acting on our behalf:
| Provider | Purpose | Data Shared | |----------|---------|-------------| | Supabase | Database and authentication | Account, usage, performance data | | Stripe | Payment processing | Name, email, billing data | | Resend | Transactional email | Name, email | | Brevo | Email marketing and lead communications | Email address | | Google (Gemini API) | AI Tutor — user messages are processed by this third-party AI provider to generate responses | Tutor messages, question context | | Google Analytics (GA4) | Website analytics | Anonymized usage data | | Meta (Facebook) | Advertising and conversion measurement via Meta Pixel and Conversions API | Anonymized event data | | Vercel | Hosting and infrastructure | Usage logs |
4. Data Retention
We retain your account and performance data for as long as your account is active. If you request account deletion, we will delete or anonymize your personal data within 30 days, subject to legal retention requirements.
5. Your Rights
Depending on your location, you may have rights to:
- Access and export your personal data
- Correct inaccurate data
- Request deletion of your data
- Withdraw consent
To exercise these rights, email info@passpulse.pro.
6. Children's Privacy
The Service is not directed to individuals under 18. We do not knowingly collect personal data from children.
7. Security
We use industry-standard measures including encryption in transit (TLS), encrypted storage, and access controls. No system is 100% secure; we encourage you to use a strong password and keep it confidential.
8. Cookies
We use cookies and similar technologies as described in our Cookie Policy.
9. International Data Transfers
PassPulse is operated from the United States. If you access the Service from outside the United States, your information may be transferred to and processed in the United States or other countries where our service providers operate. We take reasonable steps to ensure that such transfers comply with applicable data protection laws.
10. Changes to This Policy
This Privacy Policy is reviewed and updated regularly and may change from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of PassPulse after changes are posted constitutes acceptance of the updated Policy. For material changes, we will also notify you by email or in-app notice where practicable.
11. Contact
For privacy questions or data requests, contact us at info@passpulse.pro.