Refund Policy
Last updated: May 2026
Our Policy
PassPulse subscriptions provide immediate access to digital content upon purchase. Because access is granted instantly and cannot be "returned," subscription fees are non-refundable for the current billing period.
Cancellation
You may cancel your subscription at any time from your Account page. When you cancel:
- Future billing stops immediately. You will not be charged for the next billing period.
- Access continues. You retain full access to PassPulse until the end of your current paid period.
- No prorated refunds. We do not issue partial refunds for unused time remaining in a billing period.
Exceptions
We may issue a refund or account credit at our sole discretion in cases of:
- Duplicate charges caused by a billing error on our part
- Charges made after a confirmed cancellation
To report a billing error, contact info@passpulse.pro within 14 days of the charge.
First-Month Discount
The promotional first-month price ($14.50) is non-refundable once charged, consistent with this policy.
Chargebacks
If you initiate a chargeback or dispute with your bank instead of contacting us first, we reserve the right to suspend your account pending resolution.
Contact
For billing questions, contact us at info@passpulse.pro. We aim to respond within 2 business days.