PassPulse

Refund Policy

Last updated: June 2026

This Refund Policy is reviewed and updated regularly. Any changes will be posted on this page with an updated "Last updated" date.

Our General Policy

As a general rule, PassPulse does not offer refunds — all sales are considered final. PassPulse subscriptions provide immediate access to digital content upon purchase, and because access is granted instantly and cannot be "returned," subscription fees are non-refundable for the current billing period.

We recognize this is a firm position, and we appreciate that circumstances vary. If you believe your situation is exceptional, we genuinely invite you to reach out — we review every request individually and will do our best to be fair.

Cancellation

You may cancel your subscription at any time from your Account page. When you cancel:

  • Future billing stops immediately. You will not be charged for the next billing period.
  • Access continues. You retain full access to PassPulse until the end of your current paid period.
  • No prorated refunds. We do not issue partial refunds for unused time remaining in a billing period.

Exceptional Circumstances

If you believe your situation warrants a review — for example, a confirmed billing error on our part or a charge made after a confirmed cancellation — please contact us at info@passpulse.pro. We will review your request and respond on a case-by-case basis. We aim to respond within 2 business days.

We ask that you contact us before initiating a dispute or chargeback with your bank, as most issues can be resolved quickly and directly.

Your Legal Rights

Where applicable law grants you refund or cancellation rights that cannot be waived by contract, those rights are honored in full. Nothing in this policy limits any rights you may have under consumer protection laws in your jurisdiction.

Chargebacks

If you initiate a chargeback or dispute with your bank before contacting us, we reserve the right to suspend your account pending resolution.

Changes to This Policy

This Refund Policy is reviewed and updated regularly and may change from time to time. Any changes will be posted on this page with an updated "Last updated" date. Continued use of PassPulse after changes are posted constitutes acceptance of the updated Policy.

Contact

For billing questions or refund requests, contact us at info@passpulse.pro. We aim to respond within 2 business days.