Administrative assisting is 12 of the 150 scored items on the NHA CCMA. Answer 10 exam style questions on office finances and operations and see exactly which concepts would cost you points on test day.
Start the 10 questions →Which type of check endorsement provides the most protection when checks are deposited?
These questions cover banking, bank reconciliation, petty cash, payroll basics and accounting terms. Each one shows the correct answer and why every other option is wrong, so a miss tells you exactly what to review before the CCMA.
Prefer to read first? Every question from the practice set above, with the correct answer and why each wrong option is wrong.
Answer: B. A restrictive endorsement ('For deposit only to account #...') limits the check to deposit into the practice's account, so it cannot be cashed if lost or stolen. Practices often stamp checks as soon as they are received.
Why not A: An unendorsed check carries no restriction on how it can be negotiated if lost or stolen.
Why not C: A special endorsement transfers it to a named person.
Why not D: A blank endorsement makes the check payable to anyone who holds it.
Exam tactic: Stamp 'For deposit only' on arrival.
Answer: A. Reconciliation compares the checkbook or accounting records with the bank statement, accounting for outstanding checks, deposits in transit, and bank fees, so errors or fraud can be found.
Why not B: Taxes are a separate process.
Why not C: Prices are set by the practice's fee schedule.
Why not D: Loans are unrelated to monthly reconciliation.
Exam tactic: Reconcile = your records vs the bank's.
Answer: D. An imprest petty cash fund always totals the original amount: cash remaining plus receipts for expenses. Any difference is investigated.
Why not A: Cash alone ignores the documented expenses.
Why not B: The total should equal the fund amount, not double it.
Why not C: The fund is replenished, not always emptied.
Exam tactic: Cash + receipts = starting amount.
Answer: A. The employee completes a W-4 to set federal income tax withholding. The W-2 reports annual wages and taxes withheld, the 1099 reports certain non-employee payments, and the I-9 verifies employment eligibility.
Why not B: The W-2 is the year-end wage statement.
Why not C: The 1099 is for non-employee compensation and other income.
Why not D: The I-9 verifies identity and work eligibility.
Exam tactic: W-4 in (withholding). W-2 out (year-end).
Answer: B. Accounts payable are the practice's obligations to pay others, such as supply vendors, utilities, and service contracts. Accounts receivable are amounts owed to the practice.
Why not A: Revenue is income earned, not a payable.
Why not C: Insurance payments reduce receivables.
Why not D: Patient balances are accounts receivable.
Exam tactic: Payable = we owe. Receivable = they owe us.
Answer: C. Equipment records track purchase dates, warranties, service contracts, maintenance, calibration, and repairs. This supports patient safety and regulatory compliance.
Why not A: Maintenance costs are an operating expense, not a patient charge.
Why not B: Patient use is documented in the record, not the equipment log.
Why not D: Calibration is still required.
Exam tactic: Log it: warranty, service, repairs.
Answer: A. Opening duties commonly include retrieving phone and portal messages, turning on computers and equipment, checking refrigerator temperatures, preparing charts or the schedule, and making sure rooms are ready.
Why not B: Forms needed for the day should not be destroyed.
Why not C: Medication storage stays secured.
Why not D: Patients should be able to enter at opening time.
Exam tactic: Open: messages, equipment, temps, schedule, rooms.
Answer: C. Received shipments are checked against the purchase order and packing slip for correct items, quantities, damage, and expiration dates before stocking. Discrepancies are reported to the vendor.
Why not A: The packing slip is needed to reconcile the order.
Why not B: Payment should follow verification.
Why not D: Unchecked stocking lets errors and damage go unnoticed.
Exam tactic: Check before you stock.
Answer: B. Phishing emails impersonate trusted senders to steal passwords or install malware, a common cause of health care data breaches. Suspicious messages are reported to IT or the security officer.
Why not A: Being in a medical office does not make links safe.
Why not C: Clicking links does not improve performance.
Why not D: Emails do not need links to be legitimate.
Exam tactic: Unexpected login request = likely phishing. Report it.
Answer: B. A clean, organized reception area with no visible PHI (screens angled away, charts out of view, conversations kept private) supports both patient comfort and privacy compliance.
Why not A: Discussing results publicly violates privacy.
Why not C: Charts on the counter expose PHI.
Why not D: A visible schedule discloses who is being seen.
Exam tactic: Clean, calm, and no PHI in view.
The free 20 question diagnostic covers all 12 areas of the CCMA outline and shows the 3 fixes worth the most points.
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